Refund Policy for Rug Nation USA

 Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure, you’ll receive your refund on time and as described.

• You have the right to cancel your order within 10 days. The cancellation period will expire after 10 days from the day of delivery. To exercise the right to cancel, you must inform us of your decision to cancel the order by a clear statement (via email). 
• If your item is unused, you'll receive refund to your original payment method for the product's price, minus 20% restocking fee. 
• We will cover the return shipping cost. 
• Please note that items returned without a prior request for return will not be accepted. 
• Once we receive and inspect your return, we will notify you and inform you if your refund has been approved. If approved, refund will be automatically added to your original payment method.